Business Office

The Business Office of Jackson Medical Center is dedicated to providing prompt, courteous and efficient service.

Jackson Medical Center is responsible for the billing of all inpatient and outpatient services and the processing and collection of payments.

We ask that you present your insurance card and photo i.d. at the time of registration. Prior to admission, please review your insurance carrier's requirements for pre-certification and/or pre-authorization. Deductibles and co-pays are due at time of service.

In addition to your hospital bill, you may receive a direct bill from other physicians (not hospital employed) for professional services rendered such as radiology or emergency room physicians.

If you would like to discuss your bill, Jackson Medical Center Business Office Representatives will be happy to help you. They can be reached by dialing 251-246-9021 between the hours of 7:30 a.m. and 4:00 p.m.

Frequently Asked Questions

What if I find an error on my bill?

Please call our Patient Accounts Department at (251) 246-9021. The process would involve careful review of your medical records and charges for accuracy and validation. A Business Office representative will contact you after the review is completed.

What methods of payment are accepted?

We accept cash, checks, Visa and MasterCard.

I can't pay bill at once. Can I pay in installments?

We are glad to offer payment plans that fall within our guidelines. Please call our Patient Accounts department at (251) 246-9021 to arrange this agreement.